Improve User-Generated Content via
# Sending an automated email after 30 days of a completed order requesting a product review. Reviews posted will be eligible to receive a discount coupon for next purchase.
Hello, we have developed such addon that sends requests to customer and asks them to write a review https://cs.pervolo.com/customer-experience/cs-cart-addon-review-requests/ For 1.1 version we will add promotion conditions: Customer left comment and customer left comment for ordered products which will work for catalog as well as in cart zoned
An absolute MUST HAVE IMHO.
And the need to offer a "Promotion" by email to registered customers that submit reviews upon the admin changing the status to "Status Approved"
john C commented
We implemented this feature for another custom cart and increased the total volume of reviews submitted by at least 4x without even offering any discounts to those that responded with a review post. This feature is very helpful in building your database of product reviews.
This idea should be considered at the same time:
<Likes Ogia's Comment>
To make this suggestion more flexible, follow-up emails with customizable content would be better along with the ability to choose when to send the follow-up email. Even better, being able to configure follow-up emails for specific products is quite useful. I had a custom module for Miva Merchant that would do all this. Not only could I send follow-up emails to check on customers about a week after they placed their order, I could also send installation instructions for specific products, for instance, immediately after they placed their order.
Excellent way to promote valuable customer participation on your site!