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# Sending an automated email after 30 days of a completed order requesting a product review. Reviews posted will be eligible to receive a discount coupon for next purchase.

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JesseLeeStringerJesseLeeStringer shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
FaisalFaisal shared a merged idea: evaluates the product and the seller  ·   · 

7 comments

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  • tonytony commented  ·   ·  Flag as inappropriate

    An absolute MUST HAVE IMHO.
    And the need to offer a "Promotion" by email to registered customers that submit reviews upon the admin changing the status to "Status Approved"

  • john Cjohn C commented  ·   ·  Flag as inappropriate

    We implemented this feature for another custom cart and increased the total volume of reviews submitted by at least 4x without even offering any discounts to those that responded with a review post. This feature is very helpful in building your database of product reviews.

  • ogiaogia commented  ·   ·  Flag as inappropriate

    To make this suggestion more flexible, follow-up emails with customizable content would be better along with the ability to choose when to send the follow-up email. Even better, being able to configure follow-up emails for specific products is quite useful. I had a custom module for Miva Merchant that would do all this. Not only could I send follow-up emails to check on customers about a week after they placed their order, I could also send installation instructions for specific products, for instance, immediately after they placed their order.

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